FAQ - Frequently Asked Questions Amami

Welcome to the FAQ section of Amami Arredo Olfattivo.

Here you will find all the answers regarding our artisanal candles, natural incense, home fragrances, solid cosmetics, and generally for all our handcrafted items.
If you don't find the answer to your question, please send us a message; we will be happy to answer you and expand our FAQ to include your question as well.

🌿 FAQ | Hand-poured Soy Candles

Are Amami Candles natural?

Yes. Our candles are made with 100% natural, vegetable-based, biodegradable, and paraffin-free soy wax.
We exclusively use pure natural C3 grade soy wax, the highest quality available on the market, free from chemical additives and artificial colors.
It is non-toxic and completely biodegradable.
Natural soy wax is the only 100% biodegradable vegetable wax, a sustainable choice that does not pollute the environment and does not emit toxic fumes during combustion.

How long does an Amami candle last?

The burning time varies depending on the chosen size:

  • 60gr → approximately 15 hours
  • 100gr → approximately 30 hours
  • 150gr → approximately 40 hours
  • 450gr → approximately 120 hours

The burning times are approximate and may vary depending on the environmental conditions in which the candle is placed.

Are the fragrances certified?

Yes. We exclusively use fragrances certified by IFRA (International Fragrance Association), an international body that guarantees the safety and quality of scented compositions.
All our fragrances have a Safety Data Sheet and a corresponding UFI code for maximum user protection.

Why is soy wax better than paraffin?

Soy wax:

  • burns slower
  • diffuses fragrance better
  • produces less soot
  • is plant-based
  • is biodegradable and cruelty-free
How to properly use a candle?

For optimal use:

  • allow the entire surface to melt evenly during the first burn
  • slightly trim the wick before each use
  • avoid drafts
  • never leave a burning candle unattended
Can I reuse Candle Jars or Containers?

Certainly! In fact, it's highly recommended. All our Mugs are food-safe certified and can even be washed in the dishwasher. This means that once the candle has finished, all Mugs can simply be washed with hot water and then used for tea or coffee.
All glass or recycled aluminium containers, on the other hand, can be used as vases or pots.

🏠 FAQ | Home Fragrances

How long does a reed diffuser last?

Durability varies depending on the format:

  • 100ml → approximately 2-3 months
  • 250ml → approximately 3-6 months
  • 500ml → longer duration, variable depending on the environment

The durations are approximate and may vary depending on the environmental conditions in which the diffuser is placed.

How to increase the intensity of the perfume?

For a more intense scent:

  • periodically flip the reeds
  • use multiple reeds simultaneously
  • place the diffuser in areas with air circulation
Where to place the room diffuser?

We recommend placing it:

  • at the entrance
  • in the living room
  • in the bathroom
  • in the bedrooms
  • in well-ventilated areas but not too exposed to strong drafts
How to use Room & Fabric Spray Perfumes correctly?

Spray the product into the air or directly onto fabrics, maintaining a distance of about 20-30 cm. Ideal for curtains, cushions, sofas, sheets, walk-in closets, and furnishing fabrics.

Can spray diffusers be used on fabrics?

Yes. Our Room & Fabric Sprays are also designed to delicately scent fabrics and rooms, creating an immediate feeling of freshness and well-being. It is always recommended to test on a small, hidden area of the fabric before full use.

What are Amami drops?

Goccine are super concentrated pure essences created to diffuse Amami fragrances intensely and in a customizable way.

They can be used:

  • in steam diffusers
  • in essential oil burners
  • in humidifiers
  • on Wool Dryer Balls
  • on wooden drawer fresheners

Just a few drops are enough.
The intensity can be adjusted according to personal preference.

What are Wool Dryer Balls for?

Wool dryer balls help to:

  • soften laundry
  • reduce drying time
  • decrease static cling
  • gently diffuse the scent of Goccine drops

They can be reused for hundreds of drying cycles.

🌿 FAQ | Sagrada Madre Natural Incense

Are Sagrada Madre incenses natural?

Yes. Sagrada Madre incense is handcrafted with botanicals, resins, herbs, and natural ingredients.

How long does an incense stick last?

Most Sagrada Madre incense sticks last approximately 1 hour longer. Their slow burning, in addition to ensuring extra duration compared to classic incense, allows for the fragrance to diffuse even in large spaces. It's possible to stop the diffusion by cutting the lit part of the stick to reuse it later.

Are the incenses handmade?

Yes. All Sagrada Madre incenses are handmade with respect for the environment and fair labor practices.

What incense collections can I find on Amami?
Are Sagrada Madre natural incenses suitable for meditation?

Yes. The natural fragrances and botanicals used make these incense sticks ideal for meditation, yoga, relaxation, energy rituals, and moments of introspection.

How to properly use natural incense?

Light the tip of the incense stick until a small flame appears, let it burn for a few seconds, then gently extinguish the flame. Place the incense stick in a suitable holder and always use it in well-ventilated areas.

What is the difference between natural incense and traditional incense?

Natural incense is made with botanical ingredients, resins, aromatic herbs, and natural binders without the use of harsh substances. They offer a more authentic, soft, and sensory fragrance compared to traditional industrial incense. Most importantly, unlike commercial incense, you don't inhale any chemicals as they are completely natural.

🛁 FAQ | Artisan Soaps & Solid Cosmetics

Are Amami soaps handmade?

Yes. Our soaps are handcrafted and hand-cut.

What does cold process saponification mean?

It is a slow and artisanal process that preserves the characteristics of the raw materials used in the soap.

How long does a solid shampoo bar last?

A 100g solid shampoo bar can be equivalent to approximately 600ml of traditional shampoo.

Are solid cosmetics eco-friendly?

Yes. Our solid cosmetics help reduce plastic and waste thanks to recyclable packaging and concentrated formats.

How to properly store solid cosmetics?

To best preserve solid shampoos, solid conditioners, and artisan soaps, we recommend letting them dry thoroughly after each use by placing them on a draining soap dish. Stored correctly, solid cosmetics last longer and maintain their characteristics unchanged.

🚚 FAQ | Orders & Shipping

How long does it take for an order to be shipped?

Generally, orders are prepared quickly. Very often we manage to ship the order the next day, and generally, orders are entrusted to the courier within 2/3 days.

Delivery times may vary during promotional periods or holidays.

Will I receive an order confirmation?

Yes. After purchasing, you will automatically receive a confirmation email with an order summary.

Are the products packaged carefully?

Yes. Each product is individually prepared and packaged with artisan care.

Do you need help?

For any information, you can contact us directly through the Contact Us section of the website or via the website chat.

We are also always available by phone for any questions or advice.

It will be a pleasure to guide you through the Amami olfactory world 🤍